About Sigma

Originally a late stage debt recovery business, Sigma's focus has always been in delivering solutions for customers

Previously known as Sanclare Financial (Pty) Ltd, The Sigma Financial Group was acquired by Sanclare (UK), the UK subsidiary of the South African based Business Process Outsourcing provider, Digicall Group.

A subsidiary of Digicall Solutions (Pty) Ltd, partners with corporate clients in the consumer finance sector to deliver bespoke call centre-based offshoring solutions, throughout the customer life cycle.

We pride ourselves on providing our valued clients with voice and messaging solutions for the collection of delinquent accounts, customer care and lead generation. We specialise in offering the following services which are managed either under our client’s own brand names or on a third party basis, utilising either our client’s or our own diallers and systems.

  • Early and late stage arrears collection and recovery
  • Customer care services
  • Lead generation projects

We operate from high quality, supremely efficient centres in both Cape Town and in the UK, providing cost effective and compliant solutions to our clients.

We have an ethical approach to treating customers fairly and ensure strict adherence to our client’s brand protection requirements, without question or compromise.

Sigma is a certified debt collector and is registered with the Debt Collectors Council of South Africa.